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      Mike Davis
      Mike Davis added Journal/Memo fields to favorites
      Create a Popout/Preview style for Journal and Memo fields. The new format for the journal/memo fields in 10.1.5.3 (which may be different in 11), is not visually pleasing, nor it is functionally prac...tical.   Here are my issues: 1: There are no borders. So, it looks awful and seems like there is just random text floating between other fields. 2: The scroll bars appear and disappear. I get that that may seem like a cool look, but it is just annoying in use. I don't want to mouse over something and then have a bar show up. 3: The text fields should not be scrollable independent of the bar. For example, I should not be able to have my mouse in the text area and use the mouse wheel to scroll but then have it scroll the page when it is out of the text area. This is one of the most annoying things ever because as soon as you hit the end of the text in the field, it reverts to scrolling the outside page. Just use a scroll bar rather than a hybrid of the two. PLEASE!!!! I'm about to tear my hair out from the inside/outside context scrolling. 4: There is text in the area behind the scroll bar. Why? The scroll bar controller is transparent when you click on it to scroll but it is not transparent when you aren't clicking on it. So, the text is not visible behind the bar unless you are scrolling. It looks and performs oddly. Here is my proposed solution. There should be an option for journal and memo fields in composer to be set to "preview" style. This would have a set heighth of 60 or 80 or whatever (preferably more than 60 since the user avatars are 60 and usually take up all of the space when set to auto heighth, I digress). So, in "Preview" style, the text field would only show a preview but would have a popout icon (the one with the two arrows in a box pointing to opposite corners) that would popout the text field in it's own pop up window that had it's own scroll wheel, etc... This would allow us to keep our forms clean looking while still allowing for text fields that may contain large entries or multiple entries without destroying all of the realestate on the form. More
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      Mike Davis
      The 10.1.5.3 journal field style in the state form is pretty awful. There is no line borders around the field, so the text inside of it scrolls into and out of invisible borders. The scroll bar disapp...ears and shows up as you scroll over the field. The field type displays poorly in state forms and just looks "half baked". I haven't checked in version 11 to see if it is updated or not.  More
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    • Post is under moderation
      Standard Distribution Reports support multi-relational fields in the “Group Row by”, but these fields do not appear in the Advanced Distribution Reports. This is an enhancement request to please add s...upport row grouping for Mult-Relational Fields in Advanced Distribution Reports.    We do not see this ability in 10.1.5.2 but please let us know if it's available in 11.x More
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      Enable the implementer to configure the selection of different attachment for different process state. Currently, the applicant upload 2 documents to submit the process.  Next, the processing officer ...add another 2 or 3 document.  When the approving officer approves, there is another document added.  When the approving officer approves, the email notification is kicked off.  The implementer will define which document(s) to send   More
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      Mike Davis
      This File Container feature has been implemented to facilate users to upload Files in a categorized manner and can set mandatory container which forces users to attach files to that container to compl...ete the transition. JQuery, Javascript and HTML/Javascript widgets are used draw the containers, list files in respective containers and AttFile.htm and AttFileReplace.htm template files are modified to affix the container code in files while uploading and replacing the files. This feature is designed to support muliple files upload and without any Server Side code like appscript or orchestration. Files of each containers are categorized based on the prefix affixed on each file upload/replace and the javascript places the file links into respective containers upon the prefix. File upload pop-up html template has been modified to append the prefix to the file title and also hides the prefix to the end user. So, the user can only the actual filename/custom title which they input. Each container will have its own Attach File link to open the popup and this link passes the corresponding prefix to the popup window. Configuration Steps: Deploy the attached(Blueprint) file Stop the IIS service from Windows Services utility or SBM Configurator Replace AttFile.htm and AttFileReplace.htm in /Application Engine/Tempates Use Put Files in SBM Application Administrator  Start the IIS Service from Windows Services utility or SBM Configurator More
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      Mike Davis
      This is a good idea and could be extended into all sorts of use cases. For us, we are one company, but I'd like to allow managers to see their employees requests.
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    • Post is under moderation
      Mike Davis
      Mike Davis added SRC Requests Report to favorites
      Customize SRC Requests Home Page to allow for greater flexibility; e.g. an external client facing use case.  This would allow for users of a specific company to view requests that their company has ma...de.  Similar to an "authorized contacts" listing with other vendor ticketing systems.   Ideally the Multi-Table reports in SBM, such as that used for the SRC Requests Home Page, should be able to run query's based on fields from System Auxillary tables that have been added to the various apps; such as Company and Contact. This would allow users of the same company to see other authorized contacts' tickets from their company. Currently the query selections are limited even if these system aux table fields (contact/Company) exist in all process apps in the Mutli-table report. More
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      Mike Davis
      Add an extension widget that allows for downloading all attachments associated with a case in one zip file. Pretty self explanitory. We have a lot of items that go reviewed by auditors. Sometimes, the...se items have upwards of 20 attachments. It would be nice if there were a way for the auditor to grab all of the attachments at once rather than having to pull them all down individually. More
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      Mike Davis
      Mike Davis added new listing Export Results of Activity Views in Serena Work Center
      The Activity Views in Work Center are very flexible and allow you to group items together in very useful ways across disparate projects.  However, should you want to snapshot your activity view to sha...re with a non-SBM users, there is no way to do that effectively.   Give us an export option that puts exactly what we see in our activity view (including graphs) into a PDF.  This would enable the data to be shared quickly.  Today, we have to duplicate effort by building traditional reports to group data together.   More
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  • DateTitle
    09/02/2016 Export Results of Activity Views
    31/12/2015 Provide Method To Search for Tickets For Other Users
    30/03/2015 Method to create relationships between multiple CI's quickly in the CMDB/CMS
    30/03/2015 Change Requests Tab to use multiple reports like the Approvals tab does
    26/03/2015 Allow Email Recorder To Be Turned On Per Project