Possiblility to improve the 'Invalid User ID or Password' login screen message

by Richard Dudley on June 01, 2018

Possiblility to improve the 'Invalid User ID or Password' login screen message

  • The same 'Invalid User ID or Password' errror message is used for 4 different situations:

    Username doesn't exist or entered incorrectly
    User account is in the deleted status
    User account is in the disabled status
    Password isn't correct


    I'd like to propose a separate message to be displayed when the account is in the deleted or disabled status:

    'User ID is deactivated or disabled. Please contact your administrator'.

    This will avoid people trying to generate a new password reset request for nothing, and avoid the disappointment of not receiving the password reset e-mail (because their account is in the deleted or disabled status).

    KR,
    Richard Dudley

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