possibility to use info from resource-manager field in user field in composer Hot

by Marek Wilczewski on May 20, 2015

Hi, from some time now in SBM there is possibility to add information about user manager in resource. If we got our organisation structure why we can't (out of the box) use it in user fields. For example we got some vacation proposal needed to be accepted by our manager. We have info who is sending this proposal from a case, we have info about who is his manager from resource info, so system should give us some easy way to use this information and set a submitter manager user field automatically.

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  • This idea has not received many votes in 24 months since its submission. It has been closed (declined) due to insufficient support.
    David J. Easter Commented by David J. Easter June 04, 2018
    #1 Reviewer  -  

    This idea has not received many votes in 24 months since its submission. It has been closed (declined) due to insufficient support.

    Alternatively... since the Resource feature can be cumbersome, it would be nice to have a relational "direct report" or "manager" field such that you can populate what users report to what managers exactly for what MAREK is referring to and/or creating escalations to that user's manager.
    Curtis LaPrise Commented by Curtis LaPrise March 25, 2016
    Top 10 Reviewer  -  

    Alternatively... since the Resource feature can be cumbersome, it would be nice to have a relational "direct report" or "manager" field such that you can populate what users report to what managers exactly for what MAREK is referring to and/or creating escalations to that user's manager.

     

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