Option to use 'If-then-else Statements' in Notification Templates

by André Friese on September 12, 2018

We would appriciate to use If-then-else statements in notification templates.

Currently only things like IF(canview), IF(auxtable), IF(itemtype) are possible and e.g. IF(Itemtype ist quite useless if you use different templates for different Apps. If you're using system field ISSUETYPE and expect this to be the itemtype, it's not working.

We would like to see something like $IF(fieldname,fieldvalue) Text 123 $ENDIF()
Instead of "Text 123" $FIELDVALUE(fieldname) should be possible as well.

The perfect way would be to have elseif as well or be able to nest more than one of these if's. Besides the option to use "like" would be great as well. $IF(fieldname,fieldvalue%) or $IF(fieldname,~fieldvalue)

Thank you

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