Capture Change History for Admin Changes Hot

by Derek George on December 09, 2015

It would be extremely beneficial to capture Change History for actions taken via web application admin much in the same way we capture it for Aux tables like Company, Contacts, etc...

  • Supporting an enterprise size installation of SBM with multiple administrators (and some managed admins) demands a better audit trail of what has been done.   With so many administrators, and in cases where automated onboarding processes are used, it can be difficult to know who made a particular change.

    The most important changes to keep track of are obviously access changes such as Group updates for membership or a User update for membership changes.  Depending on how you use Groups/User/Roles it may be applicable for Roles as well.   The the scope of such an ask could vary greatly from just the access related tables, which I've mentioned, to all administrative changes which could possibly be made, to perhaps something in between.   I realize that the 'all changes' scope may be too big a bite to achieve given the varied nature of system tables and their relationships.   Our most immediate area of benefit would be those mentioned above surrounding access changes and having an audit or notification of changes.   Given that perhaps the focus could be for those tables or specific changes that could nicely fit into the Auxiliary table model.   If so I would propose two things...

    1) Having viewable and reportable change history for given admin actions.

    2) Being able to build notification rules against those changes so areas of concern can be actively monitored.

    I'm sure my initial thoughts are not entirely complete as to the benefits nor the possible applications such a feature would allow.  Please augment or spawn new ideas if you have any.

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  • For housekeeping, i'm going to mark this as delivered. The notification request can be opened as a new idea.
    David J. Easter Commented by David J. Easter June 24, 2019
    #1 Reviewer  -  

    For housekeeping, i'm going to mark this as delivered. The notification request can be opened as a new idea.

    Much of this was delivered in SBM 11.5, but we'll track the notification request in this idea separately.
    David J. Easter Commented by David J. Easter April 04, 2019
    #1 Reviewer  -  

    Much of this was delivered in SBM 11.5, but we'll track the notification request in this idea separately.

    See also https://www.serenacentral.com/community/ideas/sbm/audit-logging. Same topic with some extra requirements from a financial institution view point with very strict security requirements.
    Please add your comments and vote to this idea!
    Otger Cobben Commented by Otger Cobben November 02, 2018
    Top 50 Reviewer  -  

    See also https://www.serenacentral.com/community/ideas/sbm/audit-logging. Same topic with some extra requirements from a financial institution view point with very strict security requirements.
    Please add your comments and vote to this idea!

    In general a detailed audit trail is missing for all activities concerning user access management.
    Otger Cobben Commented by Otger Cobben August 20, 2018
    Top 50 Reviewer  -  

    In general a detailed audit trail is missing for all activities concerning user access management.

     

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